Privacy policy

Information we collect

When you submit an enquiry we collect the details you provide, including your name, email address, phone number, the type and estimated value of the asset you would like to use as security, and the loan amount you are requesting.

We also collect basic technical information when you visit the site — such as pages viewed, referring source, approximate location derived from your IP address, device and browser type — so we can operate and improve the service.

How we use your information

• To assess your enquiry and prepare an indicative offer.
• To contact you about your enquiry by phone, email or SMS.
• To share relevant details with lending partners where required to progress your enquiry.
• To operate, secure and improve our website.
• To comply with our legal and regulatory obligations.

Sharing your information

We do not sell your personal information. We share information only with lending partners, service providers who help us operate the site (for example email delivery and analytics), and where we are required to do so by law.

Cookies and analytics

We use cookies and similar technologies to remember your preferences, keep enquiry drafts you have started, and understand how visitors use the site. You can control cookies through your browser settings and through the consent banner shown on your first visit.

Retention

We keep enquiry records for as long as necessary to service your enquiry and to meet our record-keeping obligations, after which they are deleted or de-identified.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, at any time. Contact us using the details on this site and we will respond within a reasonable time.

Contact

For any privacy question or request, contact MoneyX using the phone number or email address published on this website.